Central Negotiation
About
At Central Negotiations, we bring the high stakes world of hostage negotiation to the boardroom, empowering individuals and organizations with proven strategies to achieve better outcomes in any negotiation. Founded by experienced hostage negotiators, our team leverages years of frontline experience in crisis situations to teach the private sector how to navigate complex negotiations with confidence, clarity and control.
Our unique approach is built on the same principles used to resolve life-or-death situations - active listening, strategic influence, emotional intelligence and tactical communication. Whether you're negotiating a business deal, managing high-value contracts, or navigating workplace conflicts, our methods provide the tools to secure win-win solutions while maintaining relationships and maximizing value.
Central Negotiations also offers advanced negotiation certificate programs for Law Enforcement and Mental Health Clinicians. These courses include Co-Response Crisis Negotiations and Integrating Communication Assessment and Tactics (ICAT).
At Central Negotiations, we believe that negotiation is not just a skill- it's an art. Let us help you master it.
Certificates provided upon completion.
Our services
Standard
This course introduces the core principles of hostage negotiation and applies them to high-stakes situations in the private sector. Participants will learn key strategies for de-escalation, effective communication, and conflict resolution, gaining practical skills to manage crises and difficult negotiations. Through case studies and interactive discussions, this training provides a foundational understanding of negotiation tactics that can be adapted to various professional settings. Ideal for business leaders, security professionals, HR personnel, and anyone seeking to enhance their ability to navigate complex negotiations under pressure.
Basic Negotiations certificate provided upon completion.
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Basic Negotiations certificate provided upon completion.
Premium
This dynamic training adapts the proven strategies of hostage negotiation to the private sector, equipping professionals with high-stakes communication and crisis management skills tailored to their specific industry. Through real-world case studies, interactive exercises, and scenario-based learning, participants will develop advanced negotiation techniques to navigate complex business disputes, high-pressure decision-making, and critical incident resolution. Designed for executives, HR professionals, sales teams, security teams, legal advisors, and other key stakeholders, this course provides practical, adaptable tools to manage conflict, build rapport, and achieve successful outcomes in even the most challenging negotiations. Each session is customized to address the unique needs of different sectors, ensuring relevance and immediate applicability.
Advanced Negotiations certificate provided upon completion.
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Advanced Negotiations certificate provided upon completion.
Co-Response Crisis Negotiation
This specialized training brings together law enforcement professionals and mental health clinicians to enhance crisis negotiation strategies when responding to individuals in distress. With a focus on de-escalation, communication and collaboration. This course equips participants with the skills to navigate high risk situations with mental health crises. Through scenario based training, case studies and expert instruction, attendees will learn how to effectively assess risk, build rapport and resolve crises safely and effectively.
Certificate provided upon completion.
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Certificate provided upon completion.
ICAT
The Integrating Communication, Assessment, and Tactics (ICAT) training program is designed to enhance the critical thinking, decision-making, and de-escalation skills of law enforcement officers. This evidence-based course provides participants with the tools to safely and effectively handle complex encounters involving individuals in crisis, unarmed subjects, or those displaying erratic behavior.
Through scenario-based training, case studies, and hands-on exercises, participants will develop the confidence and skills needed to navigate challenging encounters while prioritizing safety and resolution.
Certificate provided upon completion.
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Through scenario-based training, case studies, and hands-on exercises, participants will develop the confidence and skills needed to navigate challenging encounters while prioritizing safety and resolution.
Certificate provided upon completion.
Our Leadership Team
Justin Bonina
Justin graduated from the Massachusetts State Police Municipal Academy. He holds a Bachelors of Science degree in Criminal Justice as well as a Masters of Public Administration degree. Justin is a Patrol Sergeant in Massachusetts and is currently assigned as the Team Leader for the CEMLEC SWAT Hostage Negotiation Team. He has completed a Basic Crisis Negotiations course with the FBI as well as an Advanced Hostage Negotiations course. He has also completed a Mastery of Negotiations course at Harvard Business School. During his time with CEMLEC SWAT, he has successfully negotiated numerous armed barricades and active suicide attempts. Justin is a certified instructor for Integrating Communication Assessment and Tactics (ICAT), a certified ALICE instructor, as well as a certified Massachusetts Police Training Committee (MPTC) instructor. Justin is also a law enforcement instructor at the Center for Crisis Response and Behavior Health at William James College in Newton, MA where he has taught law enforcement and mental health clinicians de-escalation and negotiation tactics through scenario based training.
Bob Bonina
Officer Robert Bonina (Ret.) was employed a Police Department in Massachusetts from 1990 until his retirement in March 2023. Officer Bonina served in various roles while at the department, including Detective from 2007 to 2014, but maintained a focus on serving in the Patrol Division until his retirement. In 2007, Officer Bonina became a SWAT Operator with the Central Massachusetts Law Enforcement Council (CEMLEC). In 2009, he became the 1st SWAT Negotiator for CEMLEC. He completed a basic crisis negotiations course with the FBI as well as multiple advanced negotiation courses.
In 2011, Officer Bonina accepted the responsibility of Hostage Negotiations Team Leader. In this role, Officer Bonina assisted in establishing and training the Worcester House of Corrections Crisis Negotiations Team. Additionally, due to his experience with the Co-Response model, Officer Bonina advocated for mental health clinicians to be involved in SWAT callouts, and CEMLEC became the first team in the state to incorporate clinicians into the SWAT team. Officer Bonina remained active as the CEMLEC Negotiations Team Leader until his retirement. Since retiring from law enforcement, Officer Bonina has been a guest speaker and has facilitated scenario-based training in the Graduate Certificate Program offered by the Center for Crisis Response and Behavioral Health at William James College in Newton, MA.
In 2011, Officer Bonina accepted the responsibility of Hostage Negotiations Team Leader. In this role, Officer Bonina assisted in establishing and training the Worcester House of Corrections Crisis Negotiations Team. Additionally, due to his experience with the Co-Response model, Officer Bonina advocated for mental health clinicians to be involved in SWAT callouts, and CEMLEC became the first team in the state to incorporate clinicians into the SWAT team. Officer Bonina remained active as the CEMLEC Negotiations Team Leader until his retirement. Since retiring from law enforcement, Officer Bonina has been a guest speaker and has facilitated scenario-based training in the Graduate Certificate Program offered by the Center for Crisis Response and Behavioral Health at William James College in Newton, MA.
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